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Uploading

C
Written by Carson
Updated over a week ago

Update to the latest version of the app to get the best upload experience.

Upload Manager

Uploads can be accessed by tapping the top right corner of the screen when viewing a floorplan. The count of Photos and Walks that need to be uploaded is displayed in the red bubble.

Uploading Photos

Photos are uploaded automatically whenever the app is open and connected to the internet. Automatic photo uploads can be paused by tapping the pause button on the photo upload card in the upload manager.

Uploading Walks

360 Walk uploads must be started manually. They are started by tapping the upload icon on the 360 walk card in the upload manager.

360 walk uploads can be stopped.

What to expect

For a 5 minute walk

Transferring 40 seconds

Upload Initialization 15 seconds

Uploading 5-25 minutes

Initialization

When you tap upload on a file, the first stage is an initialization stage. During this stage no progress bar is shown on the upload card. The longer the walk the longer this stage takes. For a 5 minute file this stage can take 15 seconds.

Uploading

Once the initialization is complete, the upload begins. The speed of the upload varies based on network conditions. this varies between 5MB/s and 1 MB/S. For a 5 minute walk the upload can take between 5 and 25 minutes.

Once the walk is uploading you should see progress at least every 10 seconds.

Uploading Multiple Walks

Walks are uploaded one at a time.

Tapping the upload all button adds all the pending 360 Walks to the upload queue.

Background Uploading

Walke uploads can complete in the background provided that the app is not force-closed and the phone remains connected to the internet. However currently the app will need to be reopened for the next upload in the queue to start.

Troubleshooting

If you are having trouble uploading please try the following:

  1. Upload one walk at a time. Do not use the upload app button

  2. Keep the GoCapture app in the foreground. Once the walk is uploading you should see progress at least every 10 seconds.

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